On a hot day in June 2011, Diana Olsen topped off the water in her pool, using a hose from her yard hydrant.
The next morning she noticed something peculiar. Her freshly filled pool was missing a third of the water; over 1000 gallons!
She checked the pool for leaks, but the ground surrounding the pool was completely dry. Then she noticed another oddity; the level of the water was at the same height as the end of the hose draped into the pool. Strange! Wanting an explanation , Diana turned to the experts. Who would know more about water than her water company?




